Returns & Exchanges

At NIC+ZOE, we want you to love your purchase, which is why we offer a 30-day window for returns on unworn, unwashed items with original tags attached. Please note that items marked as Final Sale are not eligible for return or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Select your preferred return method to generate a prepaid shipping label and a return packing slip to include inside your package.

• 3.
  Package and Ship

  Securely pack your items in the original shipping box if possible, attach the prepaid label to the outside, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, please allow 7-10 business days for the refund to be processed back to your original payment method.